Here at Dear Charlie we understand that in today’s fast-paced world, businesses need to have strong visual identities to stand out from the competition. That’s where we come in. We believe in building strong, long-lasting relationships with our clients, and we’re committed to being there for you every step of the way. Whether you need a instagram artwork, white paper design or ongoing design support, we have the knowledge and skills to help you achieve your goals.

So why pick Dear Charlie?

our retainers

Our retainers are designed to be flexible and adaptable to your changing needs. We offer a variety of retainer options, so you can choose the plan that works best for you. From startups to established businesses, we’ve worked with clients from a wide range of industries, and we’re confident that we can help you too.

Well there are many benefits to working with an independent studio rather than a corporate agency. As a matter of fact, they are second to none! We don’t just build brands, we build relationships as well, adding a personal touch to the process you simply can’t get anywhere else. In addition to taking you along on the journey, we really listen to and value your thoughts and feedback, implementing levels of detail in our work that cannot be matched by our competitors.

ready to have your brand managed?

I’m Steph the creative mind behind Dear Charlie. Let me tell you a bit about myself - I’ve been working in the design industry for over ten years since I was sixteen, and I graduated from De Montfort University with a BA in Graphic Design. I’m passionate about creating unique and memorable designs that help businesses stand out from the crowd.

meet the face behind the brand

Aside from design, I’m also a massive fan of baking (I even applied to be on The Great British Bake Off!) and fashion. If you could measure motivation from someone’s wardrobe, I’d be off the charts! Some of my favorite stores are H&M and Zara. But enough about me, let’s talk about you and your business. Our retainer services are designed to be flexible and personalized to your needs. We’re committed to building strong relationships with our clients, so you can count on us to be there for you every step of the way.

You get the access to a professional designer without the overhead costs of an employee.

Why Choose A Retainer?

If you know that you will need design services throughout the year, but don’t want to hire a full-time designer, my retainer program is for you.

You get a discounted rate compared to my normal hourly rate and a la carte rates.

You have peace of mind with a guaranteed amount of work each month.

A retainer fee is like a monthly design fee. It is paid up front each month before work is ordered. Essentially, you are paying for time versus a specific service. Based on the retainer package you select, I will block out my schedule with the appropriate amount of hours each month and plan my workload accordingly. You have peace of mind knowing that you will receive a pre-established amount of work each month, without having to worry about what other client projects are ahead of you.

What is a Retainer? 

You pay a set amount each month for the duration of your contract and don’t have to worry about fluctuating design fees.

The Packages

- 15 hours per month
- Discounted Hourly Rate
- Priority Services in Projects
- 1 call per month to review project load

£735 pcm

The Investment

premium retainer

- 4 hours  per month
- Discounted Hourly Rate
- Priority Services in Projects
- 1 call per month to review project load

£295 pcm

The Investment

basic retainer

- 10 hours per month
- Discounted Hourly Rate
- Priority Services in Projects
- 1 call per month to review project load

£559 pcm

The Investment

deluxe retainer

These versatile services can cater to various needs, including Graphic Design Services (print, social media, and packaging), Website Design (blog uploads, product creation, maintenance), and Marketing Advice (social media strategy). However, please note that it does not encompass packages such as Brand Strategy, Brand Identity creation, or complete Website Creation.

At Dear Charlie, we recognize the importance of flexibility in business. Due to this, we offer complete flexibility in our retainer service, and we do not require a minimum number of months in advance.

We charge a set amount for each retainer. Overtime in hours each week will be billed at the standard hourly rate £67. However, if you require fewer or more hours, we are always happy to tailor a package that best fits your needs. Unused hours expire at the end of each week. This is to ensure that I can allocate time for your projects each week and plan my workload accordingly. You will get an invoice on the first day of each month. Invoice will include the monthly retainer rate for that month and any additional charges from previous month should you wish to continue with the service.

so you're ready?

Follow our journey 

Are you ready to invest?

Do you want to get into the details? If so, you’ve come to the right place! We have just the thing for you - fill out the form below and you will be taken to our secret page. This page contains all the information you need about our popular packages, including their investment prices.